Return Policy

Last updated: July 2026

Size Exchange

  • You can request a size exchange within 7 days of delivery.
  • Items must be unused, unwashed, and in original packaging.
  • Share clear photos of the product when submitting your request (WhatsApp us or email support@aavitra.com).
  • All exchange requests are verified before processing.

Pickup & Shipping (Size Exchange)

  • In most cases, you keep the original tee — no return shipping needed. We simply print and ship your new size.
  • If a return is requested by us and reverse pickup is not available in your area, you may self-ship the item. Courier charges will be reimbursed up to ₹100 with valid proof of shipping.

Other Details (Size Exchange)

  • Exchange is subject to size availability for that design.
  • One free size exchange per order. Additional exchanges on the same order incur a ₹99 handling fee, payable online via a secure payment link before the exchange ships.
  • If your size is unavailable in that design, you'll receive store credit of the product value (shipping & COD charges are not refunded).
  • Partial exchanges: in a multi-item order, you may exchange only selected products.

Product Exchange (Different Design)

  • You may request an exchange for a different design within 7 days of delivery.
  • Items must be unused, unwashed, and in original packaging.
  • Share clear photos of the product when submitting your request.
  • A ₹99 exchange handling fee per order applies, payable online via a secure payment link before the exchange ships.
  • If the new design is of higher value, the price difference is payable before dispatch. If lower, the balance is issued as store credit.
  • Product exchange is subject to availability — drops sell out and do not restock.

Returns

  • Important: all approved returns are issued as store credit only. No monetary refunds (bank, UPI, card) are provided.
  • Store credit is valid for 1 year from the date of issue and can be used on any future order.
  • Returns are accepted within 7 days of delivery.
  • Items must be unused, unwashed, and in original packaging.
  • Share clear photos of the product to initiate a return.
  • All return requests are verified before approval.
  • Shipping & COD charges are non-refundable.

Pickup & Shipping (Returns)

  • Reverse pickup is available in most locations. A flat ₹99 return handling fee per order applies (covers pickup, inspection & processing), payable online via a secure payment link.
  • If reverse pickup is not available, you may self-ship the item. Courier charges will be reimbursed up to ₹100 with valid proof of shipping. The ₹99 return handling fee still applies.
  • Partial returns: allowed for multi-item orders. The handling fee applies once per order.

Damaged / Wrong Products

  • If you receive a damaged, misprinted, or wrong product, contact us within 48 hours of delivery.
  • Share clear photos of the product and packaging.
  • After verification, we will ship a free replacement or issue store credit — your choice. No handling fee, no return shipping. This one's on us.

Non-returnable & Non-exchangeable

  • Items that are washed, worn, or without original packaging.
  • Orders placed with special bundle/offer codes may not be eligible for partial cancellations, returns, or exchanges (mentioned on the offer).
  • Final-sale items marked as such on the product page.

How to Start an Exchange or Return

  1. WhatsApp us at +91 81977 65960 or email support@aavitra.com with your order number.
  2. Share photos of the product.
  3. We verify and confirm within 24–48 hours.
  4. New size/design ships, or store credit is issued.

Questions? The fastest way to reach us is WhatsApp — a real human replies.